From the bed linens to the receptionist, every detail matters.
We design a complete customer journey and your destination story for you and install it on your existing setup ( separate solutions for spaces and people ) ALL INCLUSIVE within a few months and UPGRADE your hotel property from one of many to one-of-a-kind.
Evaluation - Conceptualization - Design
Destination Story
How is it done?
Every place has a story to tell. You want your guest to keep telling the story of their stay long after they walk out your doors. That means ensuring that every detail tells a memorable story about your destination. Whether you offer a woodland retreat, a beachside paradise or a boutique B&B. Your customers need to experience your story from the moment they stumble upon your online listing to the minute they decide to extend their stay just one more day.
We will make sure those details tell the right story to keep guests coming back and spreading the word about your unique destination. The story is carefully crafted based on existing available resources and the brand's original personality
Your Unique Strategy and designs will be delivered at your location through Harmony - 3-days workshop
We will help you uncover the heart and soul of your property to help you tell your story.
Whats Included
Harmony system is designed for Hotel Owners like you, to infuse the design codes into the Brand spirit, which can easily activate beautiful themes identified for them during Harmony Upgrades!
Gives you the tools and strategies you need to build you demand at your desired booking price while cultivating customer loyalty in one convenient system.
Harmony - 3-days workshop
Over three days of in-depth conversations with you and your team, our hospitality experts will create a simple to apply rebranding solution to make sure the personality of your offering shines through in every detail.
From the check-in to check out, every little detail is analysed.
Our rebranding solutions will cover
-Strategies for building customer loyalty,
-Cost-effective solutions to elevate brand details on your property
-Your very own brand designs for all your standard spaces (bed/bath/table/lobby)
-Your very own brand designs for your people ( Uniform and attributes resonating with Brand themes.
We will ensure that our recommendations are tailored to elevate your property’s unique qualities.
Even better, the entire package is less than the cost of refurbishment and marketing.
